Successful Service Break Out session

A recap of the inspirational Service Break Out breakfast session in the former prison in Hoorn, Wednesday 17 May 2017

The first edition of the Service Break Out session, which took place in the unique location of Zuider Zee in Zicht in Hoorn, was a great success. The event was graced by the presence of directors and service managers of a number of reputable service organisations from various regions in the country.

GerritW2They were privy to a substantive and inspiring programme and have also used the option to participate in an interactive session with Gerrit Westhof, Service Sales Director at ASSA ABLOY Entrance Systems. Gerrit demonstrated passion and transparency as he shared the backgrounds and ingredients for the success of his Service organisation.

 

 

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Recognition from their own organisation

The participants felt a strong sense of recognition in hearing the experiences Gerrit Westhof shared from his Service organisation. During and after the presentation, there was plenty of room for questions and responses. Examples include:

  •  â€œWe face a bigger challenge in initiating, following up and managing. How can you bring together all the activities and information on learning and development, structuring them effectively and clearly?”
  • “How do you get everyone on board?”

Gerrit Westhof explained to the attendees about the course ASSA ABLOY Entrance Systems took on this topic, as well as the important role that the LMS (Learning Management System) environment provided by Service College plays for them.

The participants left the venue with a practical gift and a notepad full of jotted down notes.

Interaction & inspiration

The Service Break Out sessions are an initiative of Service College, provider of sustained professional Service Behaviour. Through their Service Break Out sessions, which are organised a number of times per year at various locations in the Netherlands, Service College aims to facilitate easily accessible meetings which will provide interaction, inspiration and new insights to policy-makers who are responsible for service and/or maintenance organisations.

Service College organises these sessions free of charge between 7.30 and 9.30 in the morning, while participants enjoy a delicious breakfast. This makes it possible for attendees to start before rush hour and resume the work day after, without having too much of an impact on their busy schedules. And they still manage to pick up valuable new insights.

Does this sound great to you? Would you like to attend one of these sessions? Then sign up here.

A compilation film has been made of the presentation. Would you like to watch it? Then request it here.

 

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